We provide 24/7/365 monitoring and management of your entire IT environment. Our technicians will proactively monitor your computer and network to detect performance issues. In the event of a system failure, we immediately investigate to identify and remediate the problem — often before you even realize there’s an issue.
Our US-based help desk team provides 24/7/365 support via phone, email, and web-based chat. Our professional technicians can remotely control each end user’s computer, laptop, or servers to resolve issues quickly so your employees remain productive.
Our Managed IT Services include monthly reporting and quarterly reviews. Each month, we will cover the previous month’s activities with you and discuss any issues or concerns. On a quarterly basis, we will review your IT environment and plan for any changes to your business or priorities.
We work with you to develop short- and long-term plans based on your specific business needs, growth plans, and industry and technology advances. Our goal is to deliver a first-rate IT environment, eliminating unnecessary costs and enhance security and productivity throughout your business.
Our Business Continuity & Disaster Recovery (BCDR) services provide more than simple backup solutions — they are designed to quickly revive your network following any unplanned downtime. We offer comprehensive data backup solutions for your business and can assist in the selection process to ensure the appropriate solution is implemented, that best practices are followed, and that the risk factors associated with data loss are understood and mitigated.